Workplace Violence and Harassment Prevention
Essential training for healthcare workers to identify, prevent, and respond to workplace violence and harassment incidents.
Course Description
Every 36 seconds, a healthcare worker experiences workplace violence somewhere in the world. This training provides healthcare professionals with practical skills to recognize, prevent, and respond to workplace violence and harassment.
Why This Training Matters
The impact of workplace violence extends far beyond immediate incidents, affecting personal wellbeing, job satisfaction, organizational costs, and patient care quality. With proper knowledge and strategies, up to 80% of workplace violence incidents can be prevented.
What Makes This Course Different
Features real scenarios based on actual healthcare incidents, interactive learning with videos and case studies, mobile-friendly design for learning anywhere, practical tools for immediate application, and comprehensive progress tracking.
Course Outline
5 modules • 60 minutes total
Module 1: Understanding Workplace Violence & Harassment
Definitions, types, and scope of workplace violence in healthcare settings
Topics Covered:
- Types of workplace violence and harassment
- Healthcare-specific violence statistics and trends
- Legal definitions and organizational policies
- Impact on individuals and healthcare organizations
Learning Methods:
Module 2: Risk Factors & Warning Signs
Identifying environmental triggers and behavioral warning signs
Topics Covered:
- Environmental and situational risk factors
- Behavioral warning signs and escalation patterns
- Patient and visitor risk assessment
- High-risk healthcare situations and settings
Learning Methods:
Module 3: Prevention & De-escalation Techniques
Practical strategies for preventing and de-escalating violent situations
Topics Covered:
- Communication and de-escalation techniques
- Environmental design and safety measures
- Team-based prevention strategies
- Conflict resolution in healthcare settings
Learning Methods:
Module 4: Incident Response & Reporting
Proper procedures for responding to and documenting incidents
Topics Covered:
- Immediate response protocols and safety procedures
- Documentation and reporting requirements
- Support resources for affected staff
- Legal and regulatory compliance
Learning Methods:
Module 5: Building a Culture of Safety
Creating supportive workplace environments and ongoing prevention
Topics Covered:
- Organizational culture and leadership role
- Peer support and team building
- Ongoing training and awareness programs
- Continuous improvement and feedback
Learning Methods:
Certification
Type: Workplace Violence Prevention Certification
Valid for: 2 years
Requirements:
Complete all modules, pass all assessments with 80% or higher, and complete scenario-based exercises
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